Company policy

Basic rules for using the service

The Caldera service is available to individuals 18 years of age and older. The registration process is required for every Caldera customer. You fully agree to all terms and conditions by being a Caldera customer. Please read all terms and conditions carefully before using and registering on our website.
IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS WEBSITE.

Right to use the website

By using this website, you declare and guarantee that you are of legal age and of full legal capacity. If you do not meet these requirements, you must not use this website.

Rules of interaction between the client and the service

Each deposit is considered a private transaction between Caldera and its client.

Clients handle all financial transactions at their sole discretion and risk. The amount and term of the deposit is determined individually by each client according to their investment plans.

A client can only open one account per IP / device. If you want to open another account, please contact us in advance. In case of opening a new account, the old account will be closed. If double accounts are detected, the company has the right to freeze your funds to identify the circumstances.

Procedure for amending these rules

1. Caldera Administration reserves the right to make changes to the current document without the consent of the investors.

2. Caldera Administration will inform clients about changes by publishing a notice on the company's website.

3. Changes to the Terms and Conditions come into force from the moment of publishing the information on the website, unless otherwise specified in the text.

Customer service and support

1. Each client has the right to obtain any additional information from our support team.

2. The Client may contact our support team via our support form or other convenient means.

3. The Client agrees to behave courteously with our support team and follow instructions to prevent anyone from being put in a potentially negative situation.

Privacy policy and use of requested data

1. Basic Concepts

• Site resource - information content of the Site (applications, links, documents, e-books, photos, and other information products).
• User - a user of the Site, duly registered and using the Site resources.
• Policy - this Typical Privacy Policy on the use of requested data.

2. General terms

2.1. This Policy is an official standard document and defines the procedure for processing and protecting information about individuals using the Website Resource.

2.2. The purpose of this Policy is to ensure proper protection of information about users, including their personal data, from unauthorized access and disclosure.

2.3. Relationships related to the collection, storage, distribution, and protection of information about users are governed by this Policy and applicable law.

2.4. The current version of the Policy, which is a public document, is developed by the Site Administration and is available to any Internet user by clicking on the hypertext link "Privacy Policy". The Website Administration has the right to make changes to this Policy. When making changes to the Policy, the Site Administration notifies users by posting a new version of the Policy on the Site no later than 10 days before the respective changes come into effect. Previous editions of the Policy are stored in the Site Administration's documentation archive.

2.5. By using the Site Resources, the user expresses his/her consent to the terms and conditions of this Policy.

2.6. If the user does not agree with the terms of this Policy, the use of the Site Resources shall be immediately terminated.

3. Terms and Conditions of Use of Site Resources

3.1.Providing services for the use of the Site Resources, the Site Administration, acting reasonably and in good faith, believes that the user:

• possesses all necessary rights allowing him to use the Site Resources.
• provides accurate information about himself/herself in the amounts necessary to use the Site Resources.
• realizes that some types of information provided by him/her when using the Site Resources cannot be deleted by the user himself/herself.
• is familiarized with this Policy, agrees with it and accepts the rights and obligations specified in it.

3.2. The Site Administration does not verify the accuracy of the information received (collected) about users.

4. Data processing purposes

The Site Administration processes information about users, including their personal data, to fulfill the obligations of the Site Administration to users in relation to the use of the Site Resources and to provide users with current and final information.

5. Composition of user information

The Site Administration may process information about users, which includes:

5.1. Personal data of users, provided with the consent of users and necessary for the use of the Website Resources: name, e-mail address, e-wallets.

6. Processing of users' personal data

6.1. Processing of personal data is carried out based on the following principles:

• legality of the purposes and methods of personal data processing and good faith.
• compliance of the purposes of personal data processing with the purposes predetermined and declared at the time of personal data collection, as well as with the powers of the Site Administration.
• compliance of the amount and nature of processed personal data, methods of personal data processing with the purposes of personal data processing.
• inadmissibility of combining databases containing personal data created for incompatible purposes.

6.1.1. Conditions and purposes of personal data processing

The Site Administration processes the user's personal data with the user's consent to provide services to the user for the use of the Site Resources.

6.1.2. Collection of personal data

User's personal data stipulated by this Policy shall be transferred to the Site Administration with the consent of the user. The user's consent to the transfer of his/her personal data to the Site Administration shall be provided in the form of conclusive actions when the user downloads the Site Resources for the first time.

6.1.3. Storage and use of personal data

Users' personal data are stored exclusively on electronic media and processed using automated systems.

6.1.4. Transfer of personal data

Users' personal data shall not be transferred to any third parties, except as expressly provided for in this Policy.

Provision of users' personal data at the request of state bodies (local self-government bodies) is carried out in the manner prescribed by law.

6.1.5. Destruction of personal data

User's personal data shall be destroyed when the Site Administration deletes the information provided by the user from its electronic media after the expiration of the terms of their relevance.

6.2. User's personal information received by the Site Administration may not be available to other users.

7. Rights and obligations of users

Users have the right to carry out unlimited free access to the Resources of the site, thus updating information about themselves.

8. Measures to protect users' information

Site Administration takes technical, organizational, and legal measures to ensure the protection of user's personal data from illegal or accidental access to them, destruction, modification, blocking, copying, distribution, as well as from other illegal actions.

9. Limitation of the Policy

This Policy does not apply to the actions and Internet resources of third parties.