FAQ

Caldera is an international company operating in the field of digital asset trading. More information about our company can be found on our “About the company” page.

Every participant over 18 can become a Caldera client.

All you need to do is register and fill in all the mandatory fields in the registration form.

Check that the information you have entered is correct. The displayed errors can help you. The system shows you where you have made mistakes.
Sometimes it can be a browser problem. Try changing your browser or disabling browser extensions that could be causing the error.

If your problem persists and you need more help, contact support.

Each member is allowed to open a single account.

Personal data can be changed in the “Settings” section of your personal account.

Your account will be active as soon as you register.

To manage your account, you will need to use the navigation menu on the left side of our site.

All data stored on our servers is always protected using encryption technology.
All account-related transactions carried out by our customers take place exclusively over secure Internet connections.

No, we do not require any supporting documents to verify your identity, address, or the origin of your funds.

You can log in to your account by clicking on the "Login" link and entering your username and password.

After registration, go to your personal account, select "Deposit" in the finance section. Then click "Deposit" and follow the further instructions.

You can check all current investment plans on the page in your personal account in the opening a personal deposit section after registering on our website.

Yes, of course. You can reinvest your profit from your account balance.

Now you can open a deposit using: USDT TRC20, ETHEREUM, LITECOIN, BITCOIN. Additional payment systems will be added in the future.

To withdraw your profit, you need to submit a withdrawal request on the withdrawal page in your personal account. Enter the withdrawal amount and select the payment system and confirm the withdrawal.

Please note, we process payments within 72 hours.

There are no hidden fees.

The minimum investment amount is only $100, and the maximum is $299000.

The minimum withdrawal amount is $30.

We do not pass any information to any fiscal or other authorities. It is entirely up to you.

Yes, we offer several types of affiliate programs: basic and bonus. You can learn more about the affiliate program in the "Career" section of your personal account.

Your referral link will be available to you in your personal account, right after you register on the platform.

The affiliate bonus will be paid to your account balance automatically and will be available for withdrawal.

Security of funds and personal data of partners in Caldera is ensured by SSL certificate (data transfer is performed via secure TLS protocol), own Anti-fraud - system, own protection protocol, as well as reliable server infrastructure. In addition, Caldera guarantees the security of your payments not only with certificates and its own Anti-fraud, but also with a team of experienced, live analysts.

Customer data is securely protected and is not shared with third parties.